Operations Supervisor Hauling
Company: Disability Solutions
Location: Lakeland
Posted on: October 24, 2024
Job Description:
ABOUT THE COMPANYRepublic Services, Inc. (NYSE: RSG) is a leader
in the environmental services industry. We provide customers with
the most complete set of products and services, including
recycling, waste, special waste, hazardous waste and field
services.--Our industry-leading commitments to advance circularity
and support decarbonization are helping deliver on our vision to
partner with customers to create a more sustainable world.In 2023,
Republic's total company revenue was $14.9 billion, and adjusted
EBITDA was $4.4 billion. We serve 13 million customers and operate
more than 1,000 locations, including collection and transfer
stations, recycling and polymer centers, treatment facilities, and
landfills.Although we operate across North America, the collection,
recycling, treatment, or disposal of materials is a local business,
and the dynamics and opportunities differ in each market we serve.
By combining local operational management with standardized
business practices, we drive greater operating efficiencies across
the company while maintaining day-to-day operational decisions at
the local level, closest to the customer.Our customers, including
small businesses, major corporations and municipalities, want a
partner with the expertise and capabilities to effectively manage
their multiple recycling and waste streams. They choose Republic
Services because we are committed to exceeding their expectations
and helping them achieve their sustainability goals. Our 41,000
team members understand that it's not just what we do that matters,
but how we do it.Our company values guide our daily actions:
- Safe: We protect the livelihoods of our colleagues and
communities.
- Committed to Serve: We go above and beyond to exceed our
customers' expectations.
- Environmentally Responsible:--We take action to improve our
environment.
- Driven: We deliver results in the right way.
- Human-Centered:--We respect the dignity and unique potential of
every person.We are proud of our high employee engagement score of
86. We have an inclusive and diverse culture where every voice
counts. In addition, our team positively impacted 4.6 million
people in 2023 through the Republic Services Charitable Foundation
and local community grants. These projects are designed to meet the
specific needs of the communities we serve, with a focus on
building sustainable neighborhoods. ----STRATEGYRepublic Services'
strategy is designed to generate profitable growth. Through
acquisitions and industry advancements, we safely and sustainably
manage our customers' multiple waste streams through a North
American footprint of vertically integrated assets. --We focus on
three areas of growth to meet the increasing needs of our
customers: recycling and waste, environmental solutions and
sustainability innovation.With our integrated approach,
strengthening our position in one area advances other areas of our
business. For example, as we grow volume in recycling and waste, we
collect additional material to bolster our circularity
capabilities. And as we expand environmental solutions, we drive
additional opportunities to provide these services to our existing
recycling and waste customers.Recycling and WasteWe continue to
expand our recycling and waste business footprint throughout North
America through organic growth and targeted acquisitions. The 13
million customers we serve and our more than 5 million pick-ups per
day provide us with a distinct advantage. We aggregate materials at
scale, unlocking new opportunities for advanced recycling. In
addition, we are cross-selling new products and services to better
meet our customers' specific needs.Environmental SolutionsOur
comprehensive environmental solutions capabilities help customers
safely manage their most technical waste streams. We are expanding
both our capabilities and our geographic footprint. We see strong
growth opportunities for our offerings, including PFAS remediation,
an increasing customer need.--SUSTAINABILITY INNOVATIONRepublic's
recent innovations to advance circularity and decarbonization
demonstrate our unique ability to leverage sustainability as a
platform for growth.The Republic Services Polymer Center is the
nation's first integrated plastics recycling facility. This
innovative site processes rigid plastics from our recycling
centers, producing recycled materials that promote true
bottle-to-bottle circularity. We also formed Blue Polymers, a joint
venture with Ravago, to develop facilities that will further
process plastic material from our Polymer Centers to help meet the
growing demand for sustainable packaging. We are building a network
of Polymer Centers and Blue Polymer facilities across North
America.We continue to advance decarbonization at our landfills. As
demand for renewable energy continues to grow, we have 70 landfill
gas-to-energy projects in operation and plan to expand our
portfolio to 115 projects by 2028.RECENT RECOGNITION
- Barron's 100 Most Sustainable Companies
- CDP Discloser
- Dow Jones Sustainability Indices
- Ethisphere's World's Most Ethical Companies
- Fortune World's Most Admired Companies
- Great Place to Work
- Sustainability Yearbook S&P GlobalPOSITION SUMMARY:--
Within a division, the Operations Supervisor - Hauling Operations
is responsible for supervising the collections activities in one or
more lines of business (commercial, residential, roll-off
(industrial) and/or container delivery and pick up) in a
geographically dispersed area. The Operations Supervisor oversees
drivers and helpers and works with the Operations Manager and
General Manager to implement tactical initiatives to drive
functional excellence and budget achievement. The Operations
Supervisor ensures adherence to all accident prevention programs
and leads operations to ensure compliance with all safety,
environmental, operating, regulatory, accounting, ethics, and other
standards. Responsibilities include the execution and delivery of
Safety, Customer Experience, and Efficiency while supporting a
culture of employee engagement.PRINCIPAL RESPONSIBLITIES:Safety
- Understand and provide leadership to achieve and communicate
about safety goals and objectives.
- Work to remove unsafe conditions or situations from drivers'
routes.
- Work--with--the sales-- team-- to-- identify-- and--
eliminate-- any-- unsafe-- conditions-- on-- new-- route
or--for--new customers.
- Partner with the maintenance department to ensure all equipment
remains in working order and in compliance with safety
standards.
- Oversee effective safety and accident prevention programs to
ensure all reasonable actions are taken to prevent accidents and
injuries; ensure a safe and productive work environment for all
employees; implement and maintain and effective loss control and
safety program.
- Engage assigned employees in active participation to instill a
culture of safety by demonstration of a personal commitment to safe
operations and active personal outreach to operational
employees.Customer Experience
- Provide service to all customers that meets or exceeds customer
expectations with regard to the entire customer experience.
- Understand missed pickup goals and meet or exceed expectations
related to those goals.
- Resolve unusual service---- requests, equipment breakdowns and
schedule changes with timely communications to all
stakeholders.
- Interact with customers to solve and rectify any issues and
improve the overall customer experience.
- Serve as a positive representative of the Company--to drive
customer satisfaction and--loyalty to the Company.------Efficiency
- Establish productivity goals where needed; ensure adherence to
operating standards; and manage labor hours and disposal expenses
per established and agreed plans.
- Lead drivers to exceed productivity goals and expectations for
all routes.
- Create, modify, and improve routes to maximize density and
improve efficiency.
- Reduce route hours to the extent possible with techniques such
as service conversions and container upsizing.
- Execute other operational plans to help achieve or exceed the
division's budgeted goals.
- Understand, support and--execute service delivery while
actively supporting maintenance and the operational role in fleet
quality and maintenance.Employee Engagement
- Create a collaborative, communicative team environment and
drive employee engagement with the Company.
- Build and develop talent on the team, understand employees'
career goals and provide coaching to get employees ready for
advancement with the Company.
- Perform other job-related duties as needed or
assigned.QUALIFICATIONS:
- Able to direct large staff.
- Is process-oriented and results-oriented in setting and
pursuing aggressive goals, demonstrating a strong commitment to
organizational success and marshaling resources to accomplish goals
and objectives.
- Demonstrated problem-solving, analytical, critical-thinking and
decision-making skills.
- Is collaborative; builds and works with teams.
- Creative thinker who challenges conventional solutions.
- Demonstrates and promotes ethical behavior.
- Has strong leadership skills and proven judgment of talent,
with an emphasis on hiring and developing high performance
teams
- 1 year of lead or supervisory experience.Rewarding Compensation
and BenefitsEligible employees can elect to participate in:---
Comprehensive medical benefits coverage, dental plans and vision
coverage.--- Health care and dependent care spending accounts.-----
Short- and long-term disability.--- Life insurance and accidental
death & dismemberment insurance.--- Employee and Family Assistance
Program (EAP).--- Employee discount programs.--- Retirement plan
with a generous company match.--- Employee Stock Purchase Plan
(ESPP).The statements used herein are intended to describe the
general nature and level of the work being performed by an employee
in this position, and are not intended to be construed as an
exhaustive list of responsibilities, duties and skills required by
an incumbent so classified.-- Furthermore, they do not establish a
contract for employment and are subject to change at the discretion
of the Company.EEO STATEMENT:Republic Services is an equal
opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, sexual orientation, gender identity or
expression, national origin, age, disability, protected veteran
status, relationship or association with a protected veteran
(spouses or other family members), genetic information, or any
other characteristic protected by applicable law.
Keywords: Disability Solutions, Fort Myers , Operations Supervisor Hauling, Other , Lakeland, Florida
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