Client Success Manager (Fluent Portuguese Required)
Company: Gartner
Location: Fort Myers
Posted on: March 12, 2025
Job Description:
About the role:The Client Success team follows a Client for Life
Philosophy, and individuals in this role ensure that every Gartner
client receives value far exceeding their investment. Associates
seek to understand and surface client's business priorities,
breakdown challenges, and identify the most effective ways to
support the client in making the right decisions for their
business. They are responsible for onboarding clients, proving the
concept of Gartner services, and stimulating client engagement of
products that are used by large client teams.What you will do:
- Build, develop and manage relationships with a variety of
clients ranging from senior C-levels to more junior client
professions across various business functions ensuring they are
successful in the utilization of their Gartner subscription,
resulting in customer satisfaction, retention, and growth
- Introduce Gartner services and capabilities to new clients and
communicate value to decision makers
- Facilitate client calls, understand client priorities, and
recommend a program of action that drives high value and return of
investment on their Gartner membership
- Collaborate with internal Gartner partners to overcome
obstacles and maximize the value Gartner delivers to clients
- Conduct regular reviews of client book of business looking into
performance and key client engagement metricsWhat you will need:
- 3+ years relevant professional and/or internship
experience
- Proven track record of success fueled by a passion for
delighting clients
- Strong communication, collaboration, prioritization, critical
thinking, and influencing skills
- Bachelor's degree preferredWhat you will get:
- Competitive salary, generous paid time off policy, charity
match program, Medical, Dental & Vision Plans, Parental Leave,
Employee Assistance Program (EAP), 401K matching and more!
- Collaborative, team-oriented culture that embraces
diversity
- Professional development and unlimited growth
opportunities#LI-MG2Who are we?At Gartner, Inc. (NYSE:IT), we guide
the leaders who shape the world.Our mission relies on expert
analysis and bold ideas to deliver actionable, objective insight,
helping enterprise leaders and their teams succeed with their
mission-critical priorities.Since our founding in 1979, we've grown
to more than 20,000 associates globally who support -15,000 client
enterprises in -90 countries and territories. We do important,
interesting and substantive work that matters. That's why we hire
associates with the intellectual curiosity, energy and drive to
want to make a difference. The bar is unapologetically high. So is
the impact you can have here.What makes Gartner a great place to
work?Our sustained success creates limitless opportunities for you
to grow professionally and flourish personally. We have a vast,
virtually untapped market potential ahead of us, providing you with
an exciting trajectory long into the future. How far you go is
driven by your passion and performance.We hire remarkable people
who collaborate and win as a team. Together, our singular, unifying
goal is to deliver results for our clients.Our teams are inclusive
and composed of individuals from different geographies, cultures,
religions, ethnicities, races, genders, sexual orientations,
abilities and generations.We invest in great leaders who bring out
the best in you and the company, enabling us to multiply our impact
and results. This is why, year after year, we are recognized
worldwide as a great place to work.What do we offer?Gartner offers
world-class benefits, highly competitive compensation and
disproportionate rewards for top performers.In our hybrid work
environment, we provide the flexibility and support for you to
thrive - working virtually when it's productive to do so and
getting together with colleagues in a vibrant community that is
purposeful, engaging and inspiring.Ready to grow your career with
Gartner? Join us.Gartner believes in fair and equitable pay. A
reasonable estimate of the base salary range for this role is
70,000 USD - 102,000 USD. Please note that actual salaries may vary
within the range, or be above or below the range, based on factors
including, but not limited to, education, training, experience,
professional achievement, business need, and location. In addition
to base salary, employees will participate in either an annual
bonus plan based on company and individual performance, or a
role-based, uncapped sales incentive plan. Our talent acquisition
team will provide the specific opportunity on our bonus or
incentive programs to eligible candidates. We also offer market
leading benefit programs including generous PTO, a 401k match up to
$7,200 per year, the opportunity to purchase company stock at a
discount, and more.The policy of Gartner is to provide equal
employment opportunities to all applicants and employees without
regard to race, color, creed, religion, sex, sexual orientation,
gender identity, marital status, citizenship status, age, national
origin, ancestry, disability, veteran status, or any other legally
protected status and to seek to advance the principles of equal
employment opportunity.Gartner is committed to being an Equal
Opportunity Employer and offers opportunities to all job seekers,
including job seekers with disabilities. If you are a qualified
individual with a disability or a disabled veteran, you may request
a reasonable accommodation if you are unable or limited in your
ability to use or access the Company's career webpage as a result
of your disability. You may request reasonable accommodations by
calling Human Resources at +1 (203) 964-0096 or by sending an email
to.Job Requisition ID:97714By submitting your information and
application, you confirm that you have read and agree to the
country or regional recruitment notice linked below applicable to
your place of residence.Gartner Applicant Privacy Link: For
efficient navigation through the application, please only use the
back button within the application, not the back arrow within your
browser.
Keywords: Gartner, Fort Myers , Client Success Manager (Fluent Portuguese Required), Executive , Fort Myers, Florida
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