Account Manager
Company: Gartner
Location: Fort Myers
Posted on: March 6, 2025
Job Description:
About Gartner Digital Markets:Gartner Digital Markets is a
business unit within Gartner. Our mission is to empower
organizations to accelerate growth by helping them embrace the
right technology and services.Gartner Digital Markets is the
world's largest platform for finding software and services. With
more than 100 million annual visitors across four buyer
destinations-Capterra, GetApp, Software Advice, and UpCity-and 70
localized sites, Gartner Digital Markets helps software and service
providers build their brand, capture demand, and understand their
market. As the only destination for software and services driven by
independent, objective research and verified customer reviews, we
help connect providers with in-market buyers to fuel growth across
the full funnel.For candidates interested in taking their next
career step, Gartner Digital Markets offers the best of two
worlds-the stability and resources of a large, established
organization combined with the fast pace and excitement of working
for a dynamic growth business. Our team is on the front lines of
innovation in an industry that is always transforming, providing an
incredible opportunity for you to grow and learn throughout your
career.What We're Looking For:The Account Manager provides
world-class, omni-channel support to our clients (software
marketers and business leaders). This role requires a blend of
customer relations, sales, and consulting skills. As a member of
the Account Management team, you'll become an expert on our product
offerings and gain deep knowledge in SaaS, marketing and technology
business. You'll spend your day learning about our clients'
business goals and educating them on best practices to grow their
business through their lead generation campaigns.Why You'll Want to
Come to Work:
- Onboard new clients, familiarizing them with our product
offerings.
- Establish and maintain relationships with key accounts via
phone and email.
- Provide ongoing support and education to clients.
- Troubleshoot any client issues and liaise with the product team
as needed.
- Drive cross-sell, upsell and expansion opportunities within
your territory.
- Identify opportunities to improve the customer experience.
- Collaborate with business development and sales teams.What
You'll Bring to The Team:
- 1+year of relevant sales or customer support experience.
- Excellent communication skills, verbal and written.
- Proficient computer skills required, experience with CRM
preferred.
- Strong interpersonal skills, with ability to persuade and
influence others.
- Strong organizational and time management skills, with ability
to multitask.
- Enthusiasm for helping and educating others.
- Interest in marketing, business, and technology.What You'll
Receive:
- Competitive compensation.
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of
professionals that are as smart and driven as you.
- A chance to make an impact - your work will contribute directly
to our strategy.
- A hybrid work environment-enjoy the flexibility of working from
home and the energy of collaborating with peers in our dynamic
offices.
- 20+ PTO days plus holidays and floating holidays in your first
year
- Extensive medical, dental insurance and vision plan.
- 401K with corporate match, immediate vesting.
- Health-and-wellness-related allowance programs.
- Parental leave.
- Tuition reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
- And much more!What We Offer:Our people are our most valuable
asset, so we invest in them from Day 1. When you join our team,
you'll have access to a vast array of benefits to help you live
your life well. These resources are designed to support your
physical, financial and emotional well-being. We encourage
continued personal and professional growth through ongoing learning
and development opportunities. Our employee resource groups,
charity match and volunteer programs keep you connected to your
internal Gartner community and causes that matter to
you.#LI-BG2#LI-HYBRID#GDMSales#digitalmarketsWho are we?At Gartner,
Inc. (NYSE:IT), we guide the leaders who shape the world.Our
mission relies on expert analysis and bold ideas to deliver
actionable, objective insight, helping enterprise leaders and their
teams succeed with their mission-critical priorities.Since our
founding in 1979, we've grown to more than 20,000 associates
globally who support -15,000 client enterprises in -90 countries
and territories. We do important, interesting and substantive work
that matters. That's why we hire associates with the intellectual
curiosity, energy and drive to want to make a difference. The bar
is unapologetically high. So is the impact you can have here.What
makes Gartner a great place to work?Our sustained success creates
limitless opportunities for you to grow professionally and flourish
personally. We have a vast, virtually untapped market potential
ahead of us, providing you with an exciting trajectory long into
the future. How far you go is driven by your passion and
performance.We hire remarkable people who collaborate and win as a
team. Together, our singular, unifying goal is to deliver results
for our clients.Our teams are inclusive and composed of individuals
from different geographies, cultures, religions, ethnicities,
races, genders, sexual orientations, abilities and generations.We
invest in great leaders who bring out the best in you and the
company, enabling us to multiply our impact and results. This is
why, year after year, we are recognized worldwide as a great place
to work.What do we offer?Gartner offers world-class benefits,
highly competitive compensation and disproportionate rewards for
top performers.In our hybrid work environment, we provide the
flexibility and support for you to thrive - working virtually when
it's productive to do so and getting together with colleagues in a
vibrant community that is purposeful, engaging and inspiring.Ready
to grow your career with Gartner? Join us.Gartner believes in fair
and equitable pay. A reasonable estimate of the base salary range
for this role is 42,000 USD - 55,000 USD. Please note that actual
salaries may vary within the range, or be above or below the range,
based on factors including, but not limited to, education,
training, experience, professional achievement, business need, and
location. In addition to base salary, employees will participate in
either an annual bonus plan based on company and individual
performance, or a role-based, uncapped sales incentive plan. Our
talent acquisition team will provide the specific opportunity on
our bonus or incentive programs to eligible candidates. We also
offer market leading benefit programs including generous PTO, a
401k match up to $7,200 per year, the opportunity to purchase
company stock at a discount, and more.The policy of Gartner is to
provide equal employment opportunities to all applicants and
employees without regard to race, color, creed, religion, sex,
sexual orientation, gender identity, marital status, citizenship
status, age, national origin, ancestry, disability, veteran status,
or any other legally protected status and to seek to advance the
principles of equal employment opportunity.Gartner is committed to
being an Equal Opportunity Employer and offers opportunities to all
job seekers, including job seekers with disabilities. If you are a
qualified individual with a disability or a disabled veteran, you
may request a reasonable accommodation if you are unable or limited
in your ability to use or access the Company's career webpage as a
result of your disability. You may request reasonable
accommodations by calling Human Resources at +1 (203) 964-0096 or
by sending an email to.Job Requisition ID:98296By submitting your
information and application, you confirm that you have read and
agree to the country or regional recruitment notice linked below
applicable to your place of residence.Gartner Applicant Privacy
Link: For efficient navigation through the application, please only
use the back button within the application, not the back arrow
within your browser.
Keywords: Gartner, Fort Myers , Account Manager, Executive , Fort Myers, Florida
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