PROGRAM MANAGER - NEW HIRE EXPERIENCE

Company: DaVita Inc.
Location: Fort Myers
Posted on: October 20, 2024

Job Description:

The New Hire Experience Program Manager will be responsible for owning and implementing enhancements for the program, processes, and digital experience of all global new hires from offer through onboarding.
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What You'll Do:

• Manage and maintain all existing enterprise-wide global New Hire Experience program deliverables which aims to provide a consistent, scalable, and exceptional experience for all of our new hires at Gartner to drive consistent new hire program execution.
• Provide day-to-day product/program management, including coordinating competing priorities, milestones, and interdependencies between teams.
• Create, build, and maintain all project management collateral (project plans, shared drives, meeting cadences, leadership briefings, operational proposals, etc.).
• Build and maintain strong cross-functional stakeholder relationships for effective daily partnership with HR COE's, Business Process Owners across HR, HRIS, IT, and Finance.
• Agile management of priorities - balancing existing identified projects and proposing new projects and opportunities to enhance the new hire experience.
• Monitor new hire experience performance and identify and propose opportunities for improvement to leadership through metrics (surveys, tickets, touchpoints, etc.).
• Manage the ongoing enhancements and strategize actionable outcomes of the new hire survey, working in close conjunction with our Associate Listening Team.
• Manage issue escalation. Provide guidance and handle escalated issues directly.
• Research and recommend best practices that drive efficiencies across people, processes, and technology.
• Develop a comprehensive product roadmap that balances immediate priorities with aspirational future state.What You'll Need:
  • Bachelor's degree in Human Resources, business or a related field.
  • 4+ years of experience in project/program management.
  • Large-scale global program management experience at a large organization (> 10,000 employees).
  • Experience with HR administration and general exposure and knowledge of various HR functions.
  • Expertise in Workday HCM preferred.
  • Consulting experience preferred.
  • Exceptional written and verbal communication skills.
  • Highly proficient in PPT / Excel / Google Suite.
  • Proven collaboration and stakeholder management capabilities.
  • Sound judgment. Ability to solve problems and make recommendations to remediate issues.
  • Flexibility and ability to adapt in a fast-paced, quickly changing environment.
  • Strong analytical abilities and demonstrated ability to run reports and interpret/analyze data outputs.
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Keywords: DaVita Inc., Fort Myers , PROGRAM MANAGER - NEW HIRE EXPERIENCE, Executive , Fort Myers, Florida